Marketing Funnel
The marketing funnel is an abstraction of what the journey of a typical customer looks like through the different phases of marketing activity:
- Acquisition: build awareness on your product/service, and acquire user interest
- Engagement: when the user interacts with your business
- Monetization (Conversion) and Retention: when the user becomes a customer and makes a purchase
There can be more phases depending on the source. It is called a funnel because through these various stages the number of customers that will make it from one stage to the other reduces at each step - losing customers because of competition, bad targeting or low brand recognition, etc.
\ Acquisition /
\-----------------------/
\ Engagement /
\-------------------/
\ Monetization /
\ and Retention /
With analytics, you can see which channels perform better at each stage, and optimize your marketing activity accordingly.
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